Shipping Policy

Welcome to Ashrafi Health Care!

We are committed to delivering your orders promptly and with the utmost care, ensuring that your Ayurvedic health products arrive in perfect condition. Please review our shipping policies below to understand how we handle orders and shipments.

Shipping Coverage

At Ashrafi Health Care, we ship across India and internationally. Please note that international shipping may be subject to additional customs fees or import taxes, which are not covered by Ashrafi Health Care and must be borne by the customer.

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Domestic Shipping Rates and Delivery Estimates

We offer standard shipping across India with delivery timelines as follows:

• Metro Cities: 2-4 business days
• Non-Metro Cities: 4-7 business days
• Remote Areas: 7-10 business days

Shipping rates are calculated based on your location and the total weight of the items ordered. You will be able to see the shipping cost during checkout.

International Shipping

For international orders, shipping times and rates vary depending on the destination. International deliveries may take 7-21 business days. Please note that customs processing can delay delivery times, and Ashrafi Health Care is not responsible for any delays caused by customs or local carriers.

Shipping Carriers

We partner with trusted shipping providers such as:

• India Post
• DHL
• FedEx
• Blue Dart

You will receive a shipment confirmation email with a tracking number once your order has been dispatched. You can use this number to track your order through our website or the carrier’s website.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that contains your tracking number(s). The tracking number will be active within 24 hours. You can track your order status directly from your account dashboard or through the tracking link provided in the email.

Shipping Delays

Occasionally, shipping delays can occur due to unforeseen circumstances like natural disasters, strikes, or public holidays. If you experience a significant delay, please contact our customer support team, and we will do our best to assist you.

Missing or Lost Packages

If your package does not arrive within the estimated delivery timeframe or is marked as delivered but you have not received it, please reach out to us at ashrafihealthunit@gmail.com] within 7 days of the expected delivery date. We will work with the carrier to investigate the issue and resolve it as quickly as possible.

Damaged or Incorrect Products

If you receive damaged or incorrect items, please contact our customer service team at [ashrafihealthunit@gmail.com] within 48 hours of receiving your order. We will arrange for a replacement or refund once the issue has been verified.

Shipping Restrictions

Certain products, due to regulatory reasons, may not be available for shipping to specific locations. If a restricted product is ordered, our customer service team will notify you and offer alternative options or a full refund.

Contact Us

If you have any questions or need further assistance regarding our shipping policy, feel free to contact us at:

• Email: [ashrafihealthunit@gmail.com]
• Phone: [6377182504]
• Address: [jaipur Rajasthan]

We appreciate your trust in Ashrafi Health Care and are committed to delivering your products safely and promptly. Thank you for choosing us for your Ayurvedic health needs.